is one of the first customer contact management centers to fully
integrate the new Internet and e-mail technologies. Its strategic
decisions have enabled it to forge alliances with the largest technology
corporations that are firmly rooted in the international market.
quality of its management team, the professionalism of its Customer
Support Representatives and its avant-garde technology have enabled
it to become, from its first day, a true showcase of the North American
industry. As a result, Synergie-Contact has signed important partnership
agreements with major players who have fully integrated e-commerce
into their operations.
was born of the will of an experienced and multidisciplinary team
of executives to provide the e-commerce industry with truly personalized
customer relations through the use of leading-edge technology.
worked extensively in the field of multi-contact centers and the
new ASP market, the members of this team are well established in
the telecommunications, finance, tourism, retail, health and pharmaceutical
industries. The partnerships reached with a number of major international
corporations are eloquent testimony of that.
chose Montreal, Quebec, Canada as the headquarters of its operations
as a result of the city's strategic position in the development
of e-Care related activities. By virtue of its multilingualism and
cultural diversity, Montreal is also the gateway into Europe for
North American companies with an eye on these markets, as well as
the gateway to the Americas for European and Asian companies. Ranked
among the top technopoles of the new economy by Wired magazine,
Montreal was also awarded the title of one of the most connected
and pleasant cities in the world by the prestigious Wallpaper
and National Geographic Traveler magazines.
truly offers an exceptional quality of life that can only translate
into friendlier and more personalized customer service.