Synergie-Contact is one of the first customer contact management centers to fully integrate the new Internet and e-mail technologies. Its strategic decisions have enabled it to forge alliances with the largest technology corporations that are firmly rooted in the international market.

The quality of its management team, the professionalism of its Customer Support Representatives and its avant-garde technology have enabled it to become, from its first day, a true showcase of the North American industry. As a result, Synergie-Contact has signed important partnership agreements with major players who have fully integrated e-commerce into their operations.

Synergie-Contact was born of the will of an experienced and multidisciplinary team of executives to provide the e-commerce industry with truly personalized customer relations through the use of leading-edge technology.

Having worked extensively in the field of multi-contact centers and the new ASP market, the members of this team are well established in the telecommunications, finance, tourism, retail, health and pharmaceutical industries. The partnerships reached with a number of major international corporations are eloquent testimony of that.

Synergie-Contact chose Montreal, Quebec, Canada as the headquarters of its operations as a result of the city's strategic position in the development of e-Care related activities. By virtue of its multilingualism and cultural diversity, Montreal is also the gateway into Europe for North American companies with an eye on these markets, as well as the gateway to the Americas for European and Asian companies. Ranked among the top technopoles of the new economy by Wired magazine, Montreal was also awarded the title of one of the most connected and pleasant cities in the world by the prestigious Wallpaper and National Geographic Traveler magazines.

Montreal truly offers an exceptional quality of life that can only translate into friendlier and more personalized customer service.